Casework Support

2024-25 Casework Coordinator: Claire Graf

2024-25 Casework Deputy: Fiona Brown

If you require individual assistance from UCU Edinburgh then we ask you to fill in this form. Our Casework Coordinator will then contact you and assign you a suitable caseworker. All caseworkers are volunteers and therefore it could take up to a working week (from receiving the form) before we find one. We will make an effort to find you a caseworker as fast as possible.

The information you provide in the form will be confidential. It will only be shared with the branch administrator and the casework coordinator (should they be on leave, it will be shared with their named deputy), and your personal caseworker. UCU's data retention schedule is 6 years, after 6 years the data will be destroyed. Caseworkers will purge their data after a case is closed.

Please read the personal casework guidance before filling in the form.

University of Edinburgh policies and procedures can found at the Human Resources web pages.